AthletIQ Marketing

Privacy Policy

At AthletIQ Marketing, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

By using our website or services, you agree to the terms outlined below.

Information We Collect

We may collect personal and business information when you interact with us, including but not limited to:

  • name, business name, and contact details (email, phone number)
  • billing and payment information
  • website login credentials (when provided for service purposes)
  • project-related materials such as logos, images, and written content
  • communication records (emails, text messages, and consultation notes)

We may also collect basic technical data such as IP address, browser type, and website usage data to improve performance and user experience.

How We Use Your Information

Your information is used strictly for business and service-related purposes, including:

  • delivering and managing our services
  • processing payments and maintaining billing records
  • communicating about projects, updates, and support
  • improving our services, website performance, and user experience
  • sending relevant service-related updates or notifications

We do not sell, rent, or trade your personal or business information to third parties.

Payment Information

All payments are processed through secure third-party payment providers. We do not store full credit card information on our servers. Payment details are handled securely in accordance with industry standards.

For Development Package services, a credit card processing fee may apply. For recurring services such as Management and Growth packages, payments are processed automatically on a recurring basis using the card on file.

Data Sharing

We may share limited information with trusted third parties only when necessary to deliver our services. This may include:

  • website hosting providers
  • domain registrars
  • analytics platforms
  • payment processors
  • software tools used for website management and SEO

All third-party providers are expected to maintain appropriate data protection standards.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. While no system is completely secure, we implement industry-standard practices to safeguard data associated with our services.

Client Content & Access

Clients may provide access to websites, hosting accounts, or third-party platforms. This information is used solely for the purpose of delivering agreed services and is handled with confidentiality.

Clients are responsible for maintaining the security of their own login credentials outside of our direct use.

Communication Policy

All official requests for updates, changes, or support must be submitted in writing via text or email. This helps ensure accuracy, accountability, and proper documentation of all service-related activity.

Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve functionality. Users can modify browser settings to disable cookies if preferred.

Your Rights

You may request to:

  • access the personal information we have on file
  • correct or update your information
  • request deletion of your information where applicable

Requests can be made by contacting us directly.

Data Retention

We retain client information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Changes to This Policy

AthletIQ Marketing reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us directly through our website or official communication channels.

Effective Date: April 22, 2026